{"id":2022,"date":"2023-10-19T07:00:20","date_gmt":"2023-10-19T06:00:20","guid":{"rendered":"https:\/\/www.smarthomewinner.com\/?p=2022"},"modified":"2023-10-19T07:00:25","modified_gmt":"2023-10-19T06:00:25","slug":"smart-plug-not-work-new-router","status":"publish","type":"post","link":"https:\/\/www.smarthomewinner.com\/smart-plug-not-work-new-router\/","title":{"rendered":"How to Fix Smart Plug Connectivity Issues After a Router Change"},"content":{"rendered":"\n
Smart plugs are convenient devices that allow you to remotely control electronics and appliances in your home through an app on your phone or voice control. However, sometimes, when you get a new router, your smart plugs may stop working properly and lose connection<\/strong>. <\/p>\n\n\n\n There are a few troubleshooting steps you can take to get your smart plugs up and running again with the new router.<\/p>\n\n\n\n The first troubleshooting step when your smart plug is not connecting to a new router is to reset the smart plug. Resetting the smart plug erases previous WiFi connection information and allows you to set up a new connection.<\/p>\n\n\n\n To reset the smart plug, locate the reset button on the side or bottom. Use a pin or paperclip to press and hold the reset button for 10-15 seconds until the light on the plug flashes, indicating it has been reset.<\/p>\n\n\n\n After resetting, go through the process of setting up the smart plug again according to the manufacturer’s instructions. This usually involves downloading the app, creating an account, and connecting to the WiFi network again.<\/p>\n\n\n\n If resetting the smart plug does not solve the connectivity issues, the next step is to check compatibility between the new router and the smart plug.<\/p>\n\n\n\n First, check the router’s 2.4GHz and 5GHz network names and make sure the smart plug is trying to connect to the 2.4GHz network specifically. Smart plugs usually connect to 2.4GHz networks only.<\/p>\n\n\n\n You’ll also want to make sure the new router is dual-band. If it only offers a 5GHz network, the smart plug won’t be able to connect at all. Check the router settings through the router admin page.<\/p>\n\n\n\n In addition, check the smart plug and router specs to ensure the router supports the WiFi generation of the smart plug. For example, if you have an 802.11ac smart plug, it won’t connect to an old 802.11n router.<\/p>\n\n\n\n If the router and smart plug are compatible, connection issues may arise from outdated firmware on the smart plug or router.<\/strong><\/p>\n\n\n\n Check the router admin page and smart plug app to see if any firmware updates are available. Keeping both devices updated to the latest firmware can resolve connectivity problems introduced in older versions.<\/p>\n\n\n\n When updating router firmware, carefully follow the prompts to avoid interrupting the update process. For smart plugs, initiate the update through the app if available. The update may take several minutes as the smart plug resets and upgrades.<\/p>\n\n\n\n Interference from nearby WiFi networks and devices can sometimes disrupt the communication between smart plugs and routers. Changing the WiFi channel on the router is one way to troubleshoot interference issues.<\/p>\n\n\n\n Log into the router admin page and locate the wireless or WiFi settings. Run an analysis of nearby wireless networks to see which channels are most congested. Then, switch your router to a less congested channel, preferably at least 5 channels away from other occupied channels.<\/p>\n\n\n\n After changing the channel, reconnect your smart plugs to the network. Often, this simple change is enough to resolve wireless interference that was causing connectivity problems.<\/p>\n\n\n\n If you are still experiencing wireless signal issues between the router and smart plug, adjusting the physical placement of your router can make a difference.<\/p>\n\n\n\n Make sure the router is centrally located in your home, not tucked away in a corner or basement. Place it high up, avoiding ground level, which can impede the wireless signal.<\/p>\n\n\n\n Check the location of your smart plugs and move the router closer toproblem areas if possible. Limit physical obstructions like thick walls or large appliances that can degrade the wireless strength between the router and plugs.<\/p>\n\n\n\n Proper router placement goes a long way in maintaining strong mesh networks that keep smart devices connected.<\/p>\n\n\n\n If your smart plugs connect to the new router but become slow or unresponsive, there are more troubleshooting steps to improve responsiveness and control.<\/p>\n\n\n\n Over time, bugs and glitches can accumulate in the app that operates your smart plugs, leading to sluggish performance.<\/p>\n\n\n\n Open the app settings and clear the cache and app data. This forces the app to restart fresh, which can eliminate quirky behaviors, lag, and crashes.<\/p>\n\n\n\n After clearing the cache and data, re-launch the app and set up your smart plugs. This often resolves app issues that were interfering with proper plug functionality.<\/p>\n\n\n\n1) Resetting the Smart Plug<\/h2>\n\n\n\n
How to Reset a Smart Plug<\/strong><\/h3>\n\n\n\n
2) Checking Router and Smart Plug Compatibility<\/h2>\n\n\n\n
3) Updating Firmware<\/h2>\n\n\n\n
4) Changing the WiFi Channel<\/h2>\n\n\n\n
5) Adjusting Router Location<\/h2>\n\n\n\n
Troubleshooting Unresponsive Smart Plugs<\/h2>\n\n\n\n
1) Clearing App Cache and Data<\/h3>\n\n\n\n
2) Checking the Plugs Remotely<\/h3>\n\n\n\n