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Claiming the warranty is the easiest and most surefire solution to explore should your cam fail. However, it should be noted that your warranty comes with a few certain terms and conditions, all of which you must meet before being eligible for a claim. For example;<\/p>\n\n\n\n
- You must have not utilized the product for a period exceeding one year from the date of purchase or receipt of your replacement product.<\/li>
- You must be ready to provide your dated sales receipt, which is necessary for all warranty claims.<\/li>
- You must be the original or primary purchaser of the product and not a secondary buyer as the warranty applies only to the former and it isn\u2019t transferable.<\/li>
- The malfunction shouldn\u2019t have been caused by recklessness, carelessness, or improper use of the product. It should be as a result of workmanship or the use of defective parts.<\/li><\/ul>\n\n\n\n
If you meet the above warranty request criteria, you are sorted and need not worry about your faulty camera cum bulb system as Ring will replace it for you at no charge<\/strong>! The company will, at its sole discretion, replace or repair the product accordingly. Depending on the company\u2019s sole discretion, you may receive a new or refurbished replacement.<\/p>\n\n\n\n
What\u2019s more, if your product is no longer available because it was discontinued or any other reason, Ring will replace it with a suitable alternative – such as giving the Ring Floodlight Cam Plus if you originally had the Ring Floodlight Cam<\/a> (1st Gen).<\/p>\n\n\n\n
2. Subscribe To Ring Protect Plus<\/h1>\n\n\n\n
As you already know, the original warranty protects you for a limited period of just 1 year. After that, anything that happens to your floodlight camera cum bulb is up to you. For many customers, this isn\u2019t sufficient protection as they would like the company to protect them for as long as the product lasts.<\/p>\n\n\n\n
To that effect, the company offers some kind of a warranty extension program known as \u201cRing Protect Plus<\/a>\u201d at a small monthly or yearly fee of $10 or $100, respectively. RPP basically extends the benefits of your original warranty<\/strong>.<\/p>\n\n\n\n
But apart from that, it also comes with some other incredible benefits that include;<\/p>\n\n\n\n
- Professional monitoring for your alarm system (and this may include checking your Ring camera recordings, if you allow this).\u00a0<\/li>
- Product discounts when you shop at Ring.com<\/a>.<\/li>
- 30-60 days storage for your camera\/doorbell recordings<\/a>.<\/li>
- Better system alerts and notifications.<\/li><\/ul>\n\n\n\n
However, Ring Protect Plus, just like the original warranty, comes with certain terms and conditions. For this extended warranty to apply to your device;<\/p>\n\n\n\n
- You must subscribe to it when your original warranty is still active.<\/li>
- The device must strictly be a product of Ring.<\/li><\/ul>\n\n\n\n
3. Buy an Alternative Model<\/h1>\n\n\n\n
For some users, the original warranty or the extended warranty program may not be an option that they have in the event that their device fails. Yet tearing a Ring floodlight camera apart to fix it can be a relatively complicated process best handled by a professional.<\/p>\n\n\n\n
Rather than attempt it or hire an expert to help you out, it would be cheaper and quicker to just replace your camera and bulb system with an alternative model<\/strong>. The good news is that there are many inexpensive options out there that can satisfactorily serve the same purpose as your device.<\/p>\n\n\n\n
These include the Sengled smart LED light bulb camera combo:<\/p>\n\n\n\n
- 30-60 days storage for your camera\/doorbell recordings<\/a>.<\/li>