{"id":580,"date":"2022-05-01T16:14:04","date_gmt":"2022-05-01T15:14:04","guid":{"rendered":"https:\/\/www.smarthomewinner.com\/?p=580"},"modified":"2022-05-01T16:14:06","modified_gmt":"2022-05-01T15:14:06","slug":"account-locked-amazon-echos","status":"publish","type":"post","link":"https:\/\/www.smarthomewinner.com\/account-locked-amazon-echos\/","title":{"rendered":"Can \u201cAccount Locked\u201d Amazon Echo Devices Still Be Used?"},"content":{"rendered":"\n

Amazon Echo is a line of smart speakers built by Amazon. The lineup is made up of Amazon Echo Plus, Flex, Spot, Show, Look, Tap, and Dot( 1st Gen, 2nd Gen, 3rd Gen, and 4th Gen). Designed to work with Alexa (a voice-controlled <\/a>intelligent personal assistant service developed by the same manufacturer), these speakers can do so many unbelievable things.<\/p>\n\n\n\n

For example, apart from playing music<\/a>, they can play audiobooks, stream podcasts, make to-do lists, and set alarms. In addition to that, they can also provide traffic, weather, and other real-time information users may find useful. As if that were not enough, they can also act as home automation hubs by being able to control many smart home devices<\/a>.\u00a0<\/p>\n\n\n\n

Now, if you purchase a used Amazon Echo device, you may get an \u201cAccount Locked\u201d error message when setting it up. Just so you know, the setup process involves linking the device to your Amazon account via the Alexa app. In this article, we discuss in detail what the error is, how to fix it (if possible), and more.\u00a0<\/p>\n\n\n\n

What Does The \u2018Account Locked\u2019 Error Message Mean?<\/h2>\n\n\n\n
\"An
An Echo Flex smart speaker plugged into a wall socket<\/figcaption><\/figure><\/div>\n\n\n\n

To be precise, it means that the Echo device is registered to someone else\u2019s Amazon account, and therefore you can\u2019t use it (since it requires an Amazon account to function)<\/strong>.<\/p>\n\n\n\n

That’s obviously pretty bad news, so let’s take a bigger look at what this means – and whether you can ‘fix’ this somehow.<\/p>\n\n\n\n

What Causes the \u201cAccount Locked\u201d Error? <\/h2>\n\n\n\n

Many issues can cause your Amazon Echo device to give you an \u201cAccount Locked\u201d error message. Speaking of which some of them include, but are not limited to the following:<\/p>\n\n\n\n

1. It\u2019s a Stolen Device<\/h3>\n\n\n\n

The Echo could have been stolen from someone before being sold to you! After all, these devices are prone to theft just like other home electronic items<\/strong>.\u00a0<\/p>\n\n\n\n

If you suspect that you might be dealing with a stolen Echo device, be sure to report that to both the police and Amazon. This could not only help keep you out of trouble but also ensure the device goes back to its rightful owner. It could also help reduce the theft rate of Amazon Echo products. <\/p>\n\n\n\n

2. You Inherited The Device from Your House\u2019s Predecessor<\/h3>\n\n\n\n

Some people tend to leave behind some of their belongings that they feel they no longer need. They do that in the hopes that somebody else will find those items and make use of them. Now, if you inherit the Echo from your house\u2019s predecessor, you may find that it can\u2019t reactivate successfully if the previous owner forgot to deregister it from their Amazon account<\/strong>.\u00a0<\/p>\n\n\n\n

What you should do in that case is to get in touch with them and find out why they decided to leave the device behind. If it was so that somebody else can have it, thank them, and ask them to deregister it from their Amazon account<\/a>. After they have done that, you can register it afresh to your new Amazon account to resolve the \u201cAccount Locked\u201d error.\u00a0<\/p>\n\n\n\n

Related Reading:<\/strong> Reasons Why You Should Now Buy an Echo with ZigBee Support<\/a><\/p>\n\n\n\n

3. A Previous Owner Forgot To Deregister The Device Before Selling It To Your Vendor <\/h3>\n\n\n\n

If you bought a second-hand Echo, the \u201cAccount Locked\u201d error message you’re getting could be a result of the previous owner forgetting to deregister it from their Amazon account before selling it to your vendor<\/strong>. It\u2019s an honest mistake that people who sell their Echo devices make from time to time.\u00a0<\/p>\n\n\n\n

What you should do here is to get in touch with the vendor and explain to them the problem as well as the potential cause of and remedy for it. If they are understanding and reasonable enough, they will try to reach out to the original owner(if they can). The individual, in turn, should deregister it from their account, as requested. <\/p>\n\n\n\n

What To Do If Your Amazon Echo Device Is Stolen<\/h2>\n\n\n\n
\"A
A second generation Amazon Echo Dot<\/figcaption><\/figure><\/div>\n\n\n\n

So, your Echo device got stolen? Sorry for that, and here\u2019s what you need to do; <\/p>\n\n\n\n

  1. Report the theft to the police with any evidence or details you may have<\/strong>. This may include any video evidence from your security camera system or that of your neighbor(if any). Police can help track down your device, using their resources. They can also let you know if they recover stolen items that may include your Echo smart speaker.<\/li>
  2. Contact Amazon, letting them know that your Echo device has been stolen<\/strong>. You can do that by clicking the \u2018Contact Us\u2019 button on the left side of every Amazon Help page, speaking to a Customer Service representative over the phone, or using the Online Chat feature on the company\u2019s website. You may also read the quick guide to learn how to report your Amazon device as stolen or lost<\/a>.

    Why you should report a lost or stolen Echo device is so that the company marks your device as \u201cLost\/Stolen\u201d and locks it so that it can no longer be used. That way, the device will be rendered useless as the thief won\u2019t be able to sell or use it personally.<\/li>
  3. Finally, you can track down your device, even though this can be a risky adventure that isn\u2019t always advised<\/strong>.\u00a0<\/li><\/ol>\n\n\n\n

    Tracking Your Stolen Echo Device<\/h2>\n\n\n\n

    Note: This method only applies to when your stolen device was registered. If it was not, maybe, because it had just been dropped off at your front door by the delivery guy when someone picked it up, you may not be able to track it down. This is especially true if you didn\u2019t buy it directly from Amazon. <\/strong>That\u2019s because the device was blank at the time of it getting stolen. It was neither registered nor set up yet, meaning there\u2019s no existing digital link between it and you, which you can use to track it.<\/p>\n\n\n\n

    However, when you bought it directly from Amazon, you could track it regardless of its registration status. That\u2019s because before you purchased it on the online marketplace, you must have first created a user account with your details such as name and address, etc. <\/p>\n\n\n\n

    Here\u2019s where it gets interesting, the company can pre-load configuration(with your Amazon account\u2019s details) onto the stolen device. This data can then show you the location of your stolen device, allowing you to track it down!<\/p>\n\n\n\n

    You can even \u2018drop in\u2019 on the stolen <\/a>Echo device by saying these words to Alexa; \u201cAlexa, drop in on my Echo”<\/strong>. Then you can begin speaking and the thief or person possessing your stolen Echo device will hear your voice through the device!<\/p>\n\n\n\n

    Please note, however, that this is a bad idea as you could annoy the criminal who may decide to come after you! After all, they know where you live as that\u2019s where they stole the device from. <\/p>\n\n\n\n

    But if perhaps the device was taken away from your property as a result of an honest mistake(maybe a trespassing neighbor\u2019s pet picked it up), dropping in on the echo device and speaking may help you get back the Echo. <\/p>\n\n\n\n

    Plus, if it\u2019s one of the latest Amazon Echo models such as Show or Spot, you can even initiate a video call through the Alexa app. The only drawback here is that you\u2019ll need the thief to first accept your call on their end, which they may or may not!). If you decide to surprise and scare them with a video call, remember to cover up your own phone\u2019s camera for security reasons.<\/p>\n\n\n\n

    That way, they won\u2019t get to see your face and location, even as you use this method to see their face and\/or address to make tracking them down easier. By the way, the drop-in approach for recovering a stolen Echo device has proved helpful in the past as recounted in this Reddit post from 2018<\/a>.<\/p>\n\n\n\n

    Related Reading:<\/strong> Creeped Out By Your Amazon Echo Making Random Noises?<\/a><\/p>\n\n\n\n

    Final Thoughts<\/h2>\n\n\n\n

    The Amazon Echo lineup of smart speakers can do a wide range of unbelievable things including <\/strong>playing music and audiobooks, streaming podcasts, and voice interaction. Unfortunately, these smart Alexa devices can sometimes end up giving an \u201cAccount Locked\u201d error message instead of activating and starting to function.<\/p>\n\n\n\n

    This usually happens when you buy a second-hand device whose previous owner forgot to deregister it from their Amazon account. It also may occur when you buy a stolen Echo device, which is still linked to the account of its legitimate owner. If yours is giving you this error message, use the above remedies to resolve the error. You can also track down a stolen Echo, using the above tips.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

    Amazon Echo is a line of smart speakers built by Amazon. The lineup is made up of Amazon Echo Plus, … <\/p>\n

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